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Effective Communication at Workplace


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Course Level


Total Hour


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Course content


Introduction to Effective Communication at Workplace

Module 1: Professional Communication in a Digital, Social, Mobile World

Module 2: Communication at Work

Module 3: Collaboration at Work

Module 4: Interpersonal Communication, and Business Etiquette

Module 5: Planning Business Messages

Module 6: Writing & Completing Business Messages

Module 7: Planning Reports and Proposals

Module 8: Writing Reports and Proposals

Final Quiz

About Course

In today’s personal and professional world, communication is one of the most vital skills to develop. Your effectiveness in communicating ideas, feelings, instructions, and thoughts are key to your success, especially in business. Effective Communication at Workplace is designed to introduce you to skills and practices that will help you communicate and develop communication strategies for yourself in business and/or for your business and your clients/stakeholders. We will look at the standard practices for communicating within and across business sectors.  This course is designed to give learners a comprehensive view of communication, its scope, and importance in the workplace, and the role of communication in establishing a favorable outside-the-firm environment, as well as an effective internal communications program. This course also develops an awareness of the importance of succinct written expression to modern business communication. 

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What to learn?

Upon completion of this course, learners will be able to:  Demonstrate the use of basic and advanced proper writing techniques that today's technology demands, including anticipating audience reaction, Describe the three-step writing process, and explain why it will help you create better messages in less time Prepare informal and formal reports Use career skills that are needed to succeed, such as using ethical tools, working collaboratively, observing business etiquette, and resolving workplace conflicts, Plan successfully for and participate in meetings and conduct proper techniques in telephone usage Explain the importance of business etiquette, and identify four key areas in which good etiquette is essential


  • You do not require any special skills to succeed in this course
  • The basic requirement is a willingness to learn and develop a new skill


  • Students
  • Fresh graduates
  • Job Seekers
  • Entrepreneurs
  • Job holders
  • Corporate professionals


Beauty Akter
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1 Courses

Beauty Akter is the Faculty of the Department of Innovation and Entrepreneurship at Daffodil International University. She is also the Founder and CEO of Female Innovators Hub. She is working…

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