Conflict, which in Bengali is called conflict or dispute. We are all familiar with this term because conflict is a part of our life. Reluctantly, we often get into conflict. Be it professional life or personal conflicting situation we have to face. However, we have to face more conflicting situations at the working place.In the organization, we have to adapt to people coming from different environments, disagreements are created due to the fact that everyone has different beliefs, feelings, thoughts, background, and ability to achieve. Conflict creates barriers to the achievement of organizational goals and simultaneously slows down the development of employees, but conflict is not always harmful. Good Conflict has many positive sites. If you can manage conflict in a proper way, the work efficiency of the employees increases, helps to achieve the organization's goal, mutual bonding, better understanding and trust are created among the employees.Conflict analysis In this course, these issues have been clearly discussed in detail. What is conflict analysis? How is conflict created in the working place? Good conflict vs bad conflict, Conflict management strategy, How to handle conflict in working place? Many more such important and crucial topics have been discussed in detail, so that after completing the course, you do not have any confusion related to conflict management. You can handle the conflicting situation successfully, end the conflict at the initial stage where both parties will be in a win win situation.

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